Experience
[Customer Happiness Specialist] – [ExpatHub]
[2022] – [2023]
- Engage with customers through multiple channels such as phone, email, or social media, to
resolve their queries and concerns, and to provide support and assistance.
- Investigate customer issues and work with other departments to find a resolution.
- Maintain customer records in a CRM system, ensuring accurate and up-to-date information.
[Operations Assistant] – [ExpatHub]
[2021] – [2022]
- Coordinated schedules, tracked progress, and communicated with customers and other team
members.
- Performed administrative tasks such as preparing contracts, data entry, scheduling meetings,
answering phones, and responding to emails.
- Assisted with financial management tasks such as preparing and processing invoices, tracking
expenses, and maintaining budgets.
About Me
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